Submit a Claim - Claim Instructions

The Claim Form should be filled out online or submitted by mail if you had documented out-of-pocket expenses, or wish to receive a pro rata Cash Payment and Dark Web Monitoring. Checks will be mailed, or electronic payments will be made, to eligible Settlement Class Members if the Settlement is approved by the Court.

Complete information about the Settlement and settlement benefits are available in the Notice and on the Frequently Asked Questions (FAQ) page of this website.

Claim Forms must be submitted online or postmarked (if mailed) no later than August 29, 2025. Claims submitted after the deadline will be deemed untimely and may not be accepted.

As a Brightline Settlement Subclass member, you may file a Claim Form for the below Settlement Class Member Benefits only to the extent that you have not been fully compensated under the prior Brightline Settlement. The Brightline Settlement was a settlement involving some of the claims in this case arising out of the Data Incident. The Brightline Settlement was approved by the Court, and you were previously given an opportunity to submit a claim for benefits.

If you are a Brightline Subclass Settlement member who submitted a claim in the Brightline Settlement, and you received benefits from that settlement, you may only Claim benefits from this Settlement to the extent you were not fully compensated for your injuries in the Brightline Settlement. This means that you either selected Cash Payment A in the Brightline Settlement and your documented losses since filing the Claim in that settlement exceed the compensation received from the Settlement, or you elected to receive Cash Payment B (flat payment) under the Brightline Settlement, but you have incurred additional Documented Losses after the date your claim was filed in the Brightline Settlement. Either way, the most you can recover between the Brightline Settlement and this Settlement for Documented Losses is $5,000.


Documentation:

If you plan to make a Claim for Cash Payment A, you must submit documentation to support your Claim. Documents should be clear, readable copies, and note that anything you submit will not be returned to you. You may redact unrelated transactions and all but the first four and last four digits of any account number (if applicable).

If you are filing online on this Settlement Website, please have this information ready before you start to file, as your Claim will not be saved if you have to come back and finish at a later time. Documents that are uploaded must be less than 20 MB per file and in one of these formats: jpg, jpeg, png, gif, tif, tiff, doc, docx, xls, xlsx, pdf, txt, rtf, or zip. If you are unable to electronically upload a copy of your documents as part of the online Claim Form, you will need to mail a printed Claim Form along with your documentation to the Settlement Administrator at:

In re Fortra Data Breach Litigation
Settlement Administrator
P.O. Box 5569
Portland, OR 97228-5569

Please note: The Settlement Administrator may contact you to request additional documents to process your Claim. Settlement Class Member Benefits will be distributed after the Settlement Agreement is approved by the Court and becomes final. Your Cash Payment may decrease depending on the number of claims filed..


File Online:

Before Claim Filing You will need the Unique ID and the PIN printed on the Postcard Notice you received in the mail. If you did not receive a Postcard Notice or have lost yours, please contact the Settlement Administrator at 1-888-820-3075 for assistance or email the Settlement Administrator at info@FortraDataSettlement.com.

During Claim Filing: Depending on the Settlement Class Member Benefit type you request, as part of filling out your Claim Form you may be asked to provide supporting documentation. If you selected Cash Payment A, you must also submit all reasonable documentation. Please see FAQ 8 for examples of acceptable documents. Please keep copies of everything you submit, as your Claim may be audited, and you could be asked to provide additional information to process the Claim.

After Claim Filing: After submitting your completed Claim online, you will receive an email with a confirmation code for your completed submission. Be sure to keep your confirmation email and code for future reference if you have any questions about your Claim Form.

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File by Mail:

If you wish to submit a Claim Form via standard mail, you may download a copy of the Claim Form here. You will need to provide all the information requested on the Claim Form, attach any supporting documentation, sign it, date it, and then mail it to the following address:

In re Fortra Data Breach Litigation
Settlement Administrator
P.O. Box 5569
Portland, OR 97228-5569

Remember: All Claim Forms must be submitted online or postmarked no later than August 29, 2025.